Turn WhatsApp into a sales engine for your Shopify brand.
NeonPing is an autonomous AI agent that helps Shopify merchants sell directly on WhatsApp, driving higher conversions through automated product discovery, instant checkout, and smart cart recovery.
Free to join. For Shopify stores only.
Customers chat naturally. Your bot shouldn't use menus.
WhatsApp is where commerce conversations happen — open rates far exceed email. But the tools serving it are stuck in the past: rigid pre-built flows that break the moment a customer goes off-script, and catalog syncs that show wrong stock.
Merchants pay for these tools for the outbound features (COD verification, cart recovery), but the actual conversations frustrate customers.
The era of Agentic Commerce.
Commerce is shifting to AI agents. Customers increasingly expect to describe what they want and have an assistant find it. "A winter jacket for my girlfriend, beginner snowboarder, under $250."
The incumbents are flow-builders with AI bolted on. NeonPing is built natively on an agentic architecture, ready for the new era.
The complete commerce flow.
AI Product Discovery
Customers message your WhatsApp asking for exactly what they want. NeonPing understands natural language and searches your live Shopify inventory to return a carousel of perfect matches.
Seamless Checkout
When the customer is ready, they simply tap 'Add to Cart'. NeonPing handles the checkout flow securely within WhatsApp without forcing them to navigate a clunky mobile website.
Automated Tracking & Recovery
Post-purchase flows like shipping updates, COD verifications, and abandoned cart reminders are handled automatically, saving your team hours of manual work.
Everything you need. Done better.
Natural-language shopping
Customers describe what they want; the AI finds it. No menus, no keyword trees.
Live inventory
Real-time reads directly from Shopify — never a stale synced catalog, never sold-out-at-checkout.
Memory that compounds
Remembers preferences, budget, and rejected items — within a chat and across visits.
COD confirmation
Automatically confirm cash-on-delivery orders to cut costly returns before they ship.
Smart cart recovery
Personalized recovery messages using conversation context, not generic blasts.
Broadcasts & notifications
Segmented campaigns and order updates, with transparent pass-through messaging costs.
No flows to build
The AI adapts to any conversation — merchants never maintain a flow builder.
Multi-merchant ready
One platform, isolated per store, built to scale effortlessly.
A Message From The Founders
Engineered for Vertex AI.
NeonPing's agentic core relies on intensive compute and real-time orchestration. We leverage Vertex AI for natural language understanding, Cloud Run for horizontally scaling our serverless microservices during traffic spikes, and Google Vector Search to maintain compounding memory across millions of user sessions.
NeonPing is built from day one to consume and scale natively on Google Cloud.
Why Agentic Commerce wins.
Google Cloud and modern enterprise merchants know that wrapping a basic chatbot around a Shopify store isn't enough. Here is how our native AI architecture fundamentally outpaces legacy incumbents.
| Architectural Pillar | Legacy Flow Builders (e.g. Interakt, Wati) |
First-Gen AI Bots (e.g. LimeChat) |
🟢 NeonPing (Agentic AI) |
|---|---|---|---|
| Core Intelligence | Rigid State Machines | Basic LLM Wrapper | Autonomous Agentic Orchestration |
| Data Integration | Periodic Webhook Syncs | Scheduled Catalog Pulls | Real-time Live Inventory (Zero-Latency) |
| Context & Memory | Session-only Memory | Limited RAG Context | Compounding Cross-Session Vector Memory |
| Checkout Paradigm | URL Redirects (High Drop-off) | URL Redirects | Native In-Thread WhatsApp Checkout |
| Business Model | Hidden Messaging Markups | Hidden Messaging Markups | 0% Markup Transparent Protocol |
Transparent tiers. No hidden markups.
Common questions
No. NeonPing uses an agentic AI core that understands natural language. You don't have to build, maintain, or update any decision trees.
No. NeonPing connects directly to your Shopify store to read live inventory. If it's out of stock on your site, the AI knows immediately.
Absolutely not. You pay the exact WhatsApp Business API provider rates with zero hidden markups. We only charge for the software tier.
Yes. NeonPing can seamlessly hand off conversations to your human support team at any point if the customer requests it or the AI detects a complex issue.
Ready for the agentic era?
We're onboarding a small group of Shopify stores for free during early access. Join the waitlist and we'll reach out personally.